Refund and Returns Policy

 

We are so confident in our products that we offer a 20-day money back guarantee. If you discover that our products are incompatible, corrupted, or missing upon download, we will issue a refund for the amount you paid.

Under our refund policy, please allow us ample time to address any issues. Typically, most issues are resolved within 7 days. If we are unable to resolve an issue within this timeframe, a full refund will be issued.

If you choose to proceed with your purchase and download the files, please test them within the 20-day period to ensure satisfaction. Beyond this timeframe, while we continue to offer unlimited support to address any issues, we are unable to provide refunds.

Need help?

Contact us at support@svgruby.com for questions related to refunds and returns.

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